JAM NATION 2022

Jam Nation FAQ:

  1. Why Should I Become A Part Of JAM NATION?
  2. What Do I Receive As A JAM NATION Member?
  3. Is The JAM NATION Membership Transferable?
  4. Can Someone Else Use My Pass For Admission?
  5. How Do I Receive My Collectable Pass And Free T-Shirt?
  6. When Will I Receive My Collectable JAM NATION Pass And EXCLUSIVE JAM NATION Shirt?
  7. When Can I/Should I Join JAM NATION?
  8. What Do I Need To Get In The JAM NATION Entrance?
  9. Can I Become A Part Of JAM NATION At The Door?
  10. How Do I Become A Part Of JAM NATION?
  11. The Show Is Tonight/Tomorrow, And I Haven't Received My Pass Or T-Shirt. What Do I Do?
  12. How Much Does JAM NATION Cost?
  13. Where Do The Proceeds From JAM NATION Go?
  14. Do I Have To Become A Part Of JAM NATION To Get Great Seats At Winter Jam?
  15. Can I Sit Anywhere I Want If I Have A JAM NATION Pass?
  16. Can I Save Seats?
  17. When Should I Arrive At The Venue If I Have A JAM NATION Pass?
  18. Why Do I Still Need To Arrive At The Venue Early If I Have A JAM NATION Pass? What Might Happen If I Arrive Late?
  19. What Artist(s) Will Be At The JAM NATION Q&A For Each Show And How Long Is It?
  20. When And Where Will The JAM NATION Q&A Take Place?
  21. How Often Will JAM NATION Insider Emails Be Sent Out?
  22. How Does Admission To Multiple Shows Work For JAM NATION?
  23. Are There JAM NATION Group Memberships Available?
  24. Are The JAM NATION Group Memberships Any Different From The Individual Platinum Membership?
  25. What Is The Difference Between A Group Platinum And Group Basic Membership?
  26. How Long Is My JAM NATION Membership?
  27. What Happens To JAM NATION Members If A Show Gets Cancelled or Changed?
  28. Can I Get A Refund For My JAM NATION Membership

1. Why Should I Become A Part Of JAM NATION?

 JAM NATION members receive free and early entry to a Winter Jam show to pick the best seats and more benefits while financially supporting the ministry of Winter Jam!

2. What Do I Receive As A JAM NATION Member?

 JAM NATION Group Basic Members receive the following:
·       Free admission to one Winter Jam show of your choice

·       Early admission 2 hours prior to start time through Jam Nation entrance
·       First choice of seating before the general public
·       Collectible Jam Nation pass & lanyard
·       Jam Nation Insider e-mails: be the first to know WJ news before the general public

·       Only available for groups of 10 or more

JAM NATION Platinum Members receive the above benefits plus the following:
·       First choice of seating before Basic members and the general public
·       Limited Edition Jam Nation T-Shirt
·       Personalized Jam Nation Pass and Lanyard
·       Opportunity to attend multiple shows through the Jam Nation entrance for $10
·       Early Bird On Site Merchandise Shopping prior to the Basic or General Public Doors opening.

JAM NATION MAX Members receive the above benefits plus the following:
·       

Meet and Greet and Photo with Skillet
·       Backstage Tour
·       

Reserved Seating on the first few rows
·       Exclusive Jam Nation Max Pass and Lanyard
·       Opportunity to attend multiple shows with Platinum benefits for FREE





3. Is The JAM NATION Membership Transferable?

No. Your membership is for you and you alone and is not transferrable.

4. Can Someone Else Use My Pass For Admission?

No. Your pass is barcoded with your information and cannot be used by another individual for early admission. ID may be required at each venue to confirm membership. If this policy is abused, member may lose membership benefits with no refund.

5. How Do I Receive My Collectable Pass And Free T-Shirt?

Your t-shirt, pass and merchandise discount voucher will be mailed to you once you join JAM NATION. If you join JAM NATION within 2 weeks of your show choice, you will pick up your materials at the JAM NATION entrance upon entry.

6. When Will I Receive My Collectable JAM NATION Pass And EXCLUSIVE JAM NATION Shirt?

While most orders ship within one week, please allow 2 weeks for delivery. If you do not receive your items within two weeks of your order, please email jamnationinfo@jamtour.com.  Winter Jam will make every effort to have your order to you before your show.  However if shipping is delayed and order is not received you may still receive early entry by printing a temporary pass.

7. When Can I/Should I Join JAM NATION?

We encourage you to join JAM NATION as early as possible. Memberships are sold on a "first come, first serve" basis and there are a limited # sold in every market. If there are memberships still available, you can join up until the day of the show.

8. What Do I Need To Get In The JAM NATION Entrance?

You will need either your JAM NATION Collectable Pass or your e-mail confirmation. ID may be required to confirm your membership (remember, membership is per individual and is not transferrable.)

9. Can I Become A Part Of JAM NATION At The Door?

All JAM NATION Memberships must be ordered in advance online. But you are more than welcome to purchase a Membership the day of show online, if there are still memberships available. If you order too late to get your pass in the mail, no worries, simply bring your email confirmation for early admission thru the JAM NATION entrance. You can also purchase a JAM NATION Membership online via your cell phone, as long as you can show the receipt on your phone to the JAM NATION Coordinator at the door.

10. How Do I Become A Part Of JAM NATION?

Winter Jam JAM NATION Memberships are ONLY available at the following link. CLICK HERE to join. Charges to credit card bill will show up as "NEWSONG MINISTRIES".

11. The Show Is Tonight/Tomorrow, And I Haven't Received My Pass Or T-Shirt. What Do I Do?

No problem. Simply print and bring your email confirmation for admission. ID may be required.

12. How Much Does JAM NATION Cost?

There are four levels of JAM NATION Memberships: the Individual Platinum membership costs $49.99 (+ S&H); the Group Platinum membership costs $44.99 per person (+ S&H); the Individual MAX membership costs $149.99 per person (+ S&H); and the Group Basic membership costs $34.99 per person (+ S&H).  

13. Where Do The Proceeds From JAM NATION Go?

 JAM NATION is not a ticket, it is an exclusive membership with many benefits. All proceeds of JAM NATION help offset the overall operating costs of The Winter Jam Tour. The revenue from JAM NATION helps us maintain a high quality ministry-focused concert experience while offering an incredibly affordable general admission price of $10 at the door.

14. Do I Have To Become A Part Of JAM NATION To Get Great Seats At Winter Jam?

 No! This year you will be able to pay a $10 donation at the doors to enter Winter Jam. Jam Nation Members are able to enter early to pick their preferred seat.

15. Can I Sit Anywhere I Want If I Have A JAM NATION Pass?

 Yes. All Jam Nation members will receive exclusive early access to the seat of their choice. Please remember that Jam Nation members will select their seats based on a "first come first served" basis as they enter. That being said, the earlier you enter through the Jam Nation doors, the better your seat choices will be. (Please note a minimal amount of seating may be reserved by the Tour or Venue for Radio Winners, Artist Family, etc and will be marked as such with official Tour Signage and unavailable for seating.)

 16. Can I Save Seats?

 No. You must be a JAM NATION Member to receive the benefits of selecting a choice seat prior to general public admission. Venue security and tour personnel will ask you to remove any signs, or personal items being used to save seats for anyone not already present in the venue.

17. When Should I Arrive At The Venue If I Have A JAM NATION Pass?

 If you are attending a Thursday or Friday show, the JAM NATION Entrance will be open exclusively for Platinum and MAX Members from 4:30PM - 5:00PM and the JAM NATION Entrance will be open for Basic Members from 5:00PM - 6:00PM.  If you are attending a Saturday or Sunday show, the JAM NATION Entrance will be open exclusively for Platinum and MAX Members from 3:30PM - 4:00PM and the Jam Nation Entrance will be open for Basic Members from 4:00PM - 5:00PM. Platinum and MAX members may continue to enter during the Basic Member entry time. These times could vary depending on the venue regulations, so please check your email confirmation and the times listed on jamtour.com for more details.

18. Why Do I Still Need To Arrive At The Venue Early If I Have A JAM NATION Pass? What Might Happen If I Arrive Late?

 As a JAM NATION member, the only way to guarantee that you will be able to select the seat of your choice is to arrive during your JAM NATION exclusive entry time before the general public doors open. Once the general doors open, you may still enter through JAM NATION Entrance but will no longer be guaranteed the best seating.
Please allow ample time for traffic, parking your vehicle, and locating the JAM NATION entrance to be assured of preferred seating and to not miss the exclusive artist Q+A! Winter Jam will not be responsible for any delays you experience!

19. What Artist(s) Will Be At The JAM NATION Q&A For Each Show And How Long Is It?

 Due to day of show schedules and commitments, Winter Jam cannot guarantee which artist or artists will attend the Q&A. In general, there will be 2-3 main stage artists per night. The Q&A will last between 10-20 minutes depending on the day of show schedule.

 

20. When And Where Will The JAM NATION Q&A Take Place?

 The JAM NATION Q&A is scheduled to take place at 5:30PM on Thursdays and Fridays and 4:30PM on Saturdays and Sundays. Times may vary depending on day of show schedule and commitments. The artists will be on the main stage answering your questions from your seats!

21. How Often Will JAM NATION Insider Emails Be Sent Out?

Whenever there is significant news to communicate, particularly around the launch of a new tour.

22. How Does Admission To Multiple Shows Work For JAM NATION?

 As a Jam Nation Platinum member, you will be admitted to any additional 2022 shows for $10 through the Jam Nation Entrance at the Platinum entry time (you will have to choose your first show prior to joining and it MUST be the first show you attend.) As a Jam Nation MAX member, you will be admitted to any additional 2022 shows for free with Platinum benefits. You will only be able to take part in the meet and greet and reserved seating at the first show you attend. Be sure to bring your JAM NATION pass and photo ID to take advantage of this benefit. Passes may not be transferred to someone else for secondary shows.

23. Are There JAM NATION Group Memberships Available?

 Yes. There are two levels of Group Memberships (for 10 or more ordered at one time): Group Platinum and Group Basic memberships. The Group Platinum membership is $44.99 per member and the Group Basic membership is $34.99 per member.  Please note that once group orders are placed they cannot be added to.  Please make sure you have accounted for all members of your group before placing order. If additional memberships are needed after your order is placed you may not add to your order, however, Individual Platinum memberships can be ordered in any increment as long as they are still available for your show.

24. Are The JAM NATION Group Memberships Any Different From The Individual Platinum Membership?

 The only difference between Group Platinum and Individual Platinum is that Group passes will all be labeled with one group name and you will not have the opportunity to attend multiple shows through the Jam Nation entrance. Group Basic members will enter 30 minutes after Platinum members, do not receive a Jam Nation t-shirt, and also do not have the opportunity to attend multiple shows through the Jam Nation entrance.

25. What Is The Difference Between A Group Platinum And Group Basic Membership?

 Both levels of Group Memberships will receive free and early entry before the general public doors and discounted Winter Jam merchandise. Group Platinum Members also receive a Jam Nation t-shirt and the earliest entry during the exclusive Platinum entry time, as well as an Artist Q+A.

26. How Long Is My JAM NATION Membership?

Memberships last from the date of payment through the conclusion of the current tour.

27. What Happens To JAM NATION Members If A Show Gets Cancelled or Changed?

 Since Jam Nation is a yearly membership with many benefits and not a ticket to one show, refunds will not be issued for cancelled shows, venue changes, artist changes, or other circumstances. You will still receive your Jam Nation t-shirt, collectable pass, and lanyard and may change your free show to any other city on the 2022 tour by emailing jamnationinfo@jamtour.com.

28. Can I Get A Refund For My JAM NATION Membership?

 Once JAM NATION Memberships are placed, they may not be changed, added to, or refunded.  Please look over your order carefully before submitting and make sure you have everyone in your group accounted for.  JAM NATION Members MUST arrive at the JAM NATION entrance during the exclusive Jam Nation entry times (listed on store.jamtour.com). Please allow for traffic and parking time. The Winter Jam Tour is not held liable if JAM NATION members arrive later than the designated time and do not receive premium seating.  For more questions about refunds, contact jamnationinfo@jamtour.com.

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